Privacy Policy
How AmFmPlus collects, uses, and protects your information.
Who we are
AmFmPlus provides Asset Management and Facility Management solutions designed to optimize resources and ensure long-term value and optimal functionality for each property we support.
Scope
This policy applies to our website (amfmplus.com), web application, and related services, features, and communications.
Information we collect
- Account data: name, email, password hash, authentication and authorization data.
- Profile and organization data: company name, job role, profile picture, language and locale preferences.
- Operational/asset data you add to the platform (e.g., asset records, maintenance plans, uploads, comments, and metadata).
- Device and usage data: IP address, browser type, pages viewed, timestamps, and diagnostics.
- Cookies and similar technologies for session management, security, analytics, and preferences.
- Communications: support requests, feedback, and messages.
How we use information
- Provide and operate our services, including user authentication, role-based access, and core AM/FM features.
- Protect the platform, prevent fraud and abuse, and ensure availability and integrity.
- Improve and develop features, user experience, and performance (including analytics).
- Comply with legal, regulatory, and contractual obligations.
- Communicate about service updates, security, and support. You can manage certain communications in your account settings.
Legal bases (GDPR)
- Contract: processing necessary to provide the services you request.
- Legitimate interests: to secure, maintain, and improve our services in ways that do not override your rights.
- Consent: where required (e.g., certain cookies/marketing). You may withdraw consent at any time.
- Legal obligation: where we must process data to comply with law.
How we share information
We do not sell personal information. We share data only as described below.
- Service providers acting as processors (hosting, analytics, email, storage) under contracts and security obligations.
- Affiliates and professional advisors where necessary and subject to appropriate safeguards.
- Compliance and safety: to comply with law, enforce terms, or protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, or asset sale, with continued protection of data.
International transfers
Your information may be processed in countries other than where you reside. When we transfer data, we use appropriate safeguards consistent with applicable law.
Data retention
We retain information for as long as needed to provide the services, comply with laws, resolve disputes, and enforce agreements. We also honor your deletion requests where applicable.
Security
We implement technical and organizational measures appropriate to the risks (e.g., encryption in transit, access controls, backups). No system is 100% secure.
Your rights
- Access and obtain a copy of your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal exceptions.
- Request restriction of processing in certain circumstances.
- Object to processing based on legitimate interests.
- Data portability where technically feasible.
- Withdraw consent where processing is based on consent.
Your rights depend on your location and applicable laws (e.g., GDPR, CCPA). We will respond as required.
Cookies
We use necessary cookies for core functionality and, with consent where required, analytics cookies to understand usage and improve the service. You can control cookies through your browser settings.
Children’s privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. We will post the updated version and revise the “Last updated” date below.
Contact us
AmFmPlus
Email: support@amfmplus.com
Level 7, Al Maryah Tower Abu Dhabi Global Market Square Al Maryah Island, Abu Dhabi, UAE
Last updated: 2025-10-09